Saturday, February 9, 2013

Just starting out with tumblr. Still don't know if others can ask or reply to my messages. Have to learn and get info. From other users... 73's

If you edit your tumblr theme, you should be able to add links and other information.  Check out disqus.com. You can set up an account there, follow their simple instructions and plug in the info in your Theme. That way your comments section will work.


Also, add some info about yourself to your account/theme. That people know a little about the blogger and can better judge the content.


David

Friday, February 8, 2013

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A scene from New London, CT at 6:35pm this evening.


If you’re interested in watching Social Media in action, here are some Twitter hashtags that I’ve seen come across within the past hour.  The list will shrink some as more people start using the same tags.


#blizzard
#noreaster
#nemo
#blizzard2013
#MAwx
#RIwx
#CTwx


A standard hashtag for weather related reporting is the “#STwx” tag, with the ST replaced by the two letter ID for the state.


If you are interested in #SMEM, start monitoring some of these hashtags and run scenarios in your mind about how you would reply and respond to what you are seeing.


Any event that is not directly affecting you, or your area, is an opportunity for training and practice.

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All humor aside, New England is in the cross-hairs of a major storm today.


Social Media is hopping with updates and statuses:






In the initial onset of this storm, Amateur Radio may not be needed, but Social Media will be buzzing with information, updates, damage assessment information, and status updates.


For the radio amateur, this is a wonderful opportunity to watch Twitter and see how Social Media works in a disaster such as this. I’m already seeing notifications of shelter locations.



This one is a bit on the late side, but FEMA tends to tweet out the same basic messages quite often, in a rotation, so this will have been tweeted out not to long ago, too.


There are several people on Twitter who retweet almost every relevant item that they find. You can follow a couple of these people, and then filter out what you see by further following the users that tweet out what you like to read.


I follow @GetMeOutNews on Twitter. She retweets a bunch of info, all day long.  A lot of it doesn’t pertain to me, but some of it does.  I look at the original senders that she is forwarding from, and sometimes follow them directly for faster updates.


Huh? “Follow,” “tweet,” “retweet?” This week I’ll post a primer on Social Media for Ham Radio operators.  It’s nowhere near as hard to learn as the Q signals and ARL RadioGram numbers.



73 & stay warm,  David

Thursday, February 7, 2013

Why Don't They Call?

EMC053 - ACCEPTANCE TAKES TIME


Originally published, 11 Nov, 1996


It takes time to accomplish the approaches described in our bulletins and papers. Much of it is, of necessity, confined to those unpaid professionals who work in government agencies. I am not addressing volunteers who serve non-governmental agencies on an infrequent basis. The ARES mission of health and welfare traffic, for instance, does take a lot of people who serve VERY infrequently. They are separate and distinct from the type of unpaid employee who works in government, especially in an on-going capacity, albeit unpaid. Note that I studiously avoid the word “volunteer” because the majority of urban governments simply don’t like volunteers. That’s because they may never have had the pleasure of working with the type I am talking about.

Appearance is invariably the first step. I know it sounds trite (and even inflammatory to some) but it is a fact of life; most officials are too tactful to say it —- so I will:



If you don’t look like us, if you don’t talk like us, if you you don’t act like us, and if you don’t perform like us —- you are not one of us. Thou shalt not pass.”


To this a potential volunteer may reply, “Fine. You want me to be or do that? Pay me!” Our reply is, in essence, “I understand your feeling. However, our people don’t do that because they HAVE to — but because they WANT to.” This puts the shoe back on their foot to back out gracefully.

Some may call this a hard line approach. We call it a real world, practical approach. Once you let your employees (paid and volunteer) know what is the mission and standards of performance, service, appearance, behavior, etc., they know exactly where they stand and what is expected. This should be carefully crafted and stated right up front before anyone is hired or signed on. It saves a lot of grief down the line. I have seen all too often government managers report that their volunteer program(s) failed. In analyzing the reasons, the most common is their reluctance to state up front and in writing what are the expectations of the government (or business, etc.).

Wednesday, February 6, 2013

Convergent Volunteers

EMC035 – Convergent Volunteers


Originally published: July 8, 1996


Convergent volunteers are unsolicited volunteers who spontaneously offer help following an incident, emergency or disaster. They ask to be used when the need exists and expect to return home when their work is done. They may never show up again, or alternately, may come back in response to the next disaster. They do not expect to be paid.



How agencies utilize convergent volunteers will vary. Many turn them away enmass as they are not setup to handle them. Others may use then out of sheer necessity. Some may have a program set up.

To the volunteer it is difficult for them to understand why they may be turned away when they think that their skills can be of immediate use. For example, after an earthquake people with a backhoe or a crane may show up offering their services without charge to move fallen structures. When turned away they often get very upset as they seldom are told why.

There are several valid reasons.



  1. No program in place to handle them in the proper manner to protect both the volunteer and the agency.




  2. Legal constraints unique to an agency or jurisdiction such as states where there are specific response agencies stated in the law.




  3. Inability to handle the situation at the time.




  4. Lack of training in agency needs, protocol and such factors.



In communications, Amateur Radio operators who show up at an agency without having been requested (or authorized under an existing plan, such as ACS or RACES) are convergent volunteers. It is not infrequent that these “self dispatched” Amateurs have caused significant problems and caused agencies to discontinue the use of any volunteers. A better way is to become part of an pre-trained emergency communications unit, which provides for recognition and familiarity with agency protocol and its need.

Tuesday, February 5, 2013

Conflict Resolution, or Ham Radio vs Social Media

During a recent Twitter exchange with a Emergency Manager in Oklahoma, who is also an active Ham and a major proponent of SMEM, I asked him if he was worried about a backlash from the ham community regarding the ongoing integration of Social Media into Emergency Management and Response.


He answered “No”, and asked me why I might think that way.  Here is my response: 



“Hams have had the corner on damage assessment for a long time, with ATV and such. Now the “kids” come along with their Instagram, YouTube, Flickr, etc, and can send back high def images of the area in 1/10th the time that Hams can. You ask why hams would have a conflict? Why does a small town have 2-3 separate radio clubs? Why are online ham forums filled with “spirited debate?” Pettiness, pride, no longer being the “only one who can help,” etc.

“The ARRL promotes “When All Else Fails,” but a lot of hams out there think that they should be the ONLY “else.”

“Now, once the cell grid overloads, or goes down, then 2-way radio comes into it’s own, but until that point, there will always be the potential for friction.

“The trick is for the ham to master social media so that they can indeed “do it all” in the field, and leave the ego/pride/attitudes at home.”



Ham Radio has always been on the cutting edge of technology. But now, with cellular 4G speeds and wi-fi hotspots, we run the risk of being relegated to “second string” in emergency response circles.


Your average smart phone owner can snap a high definition picture of a scene, or damaged house, upload it to a number of different photo sharing sites online, post it to Facebook and have it show up on the EOC’s Facebook page before you could pick up your radio, give your call sign and your current location.  In addition, most of the pictures are GPS tagged with the location of the photo, so they automatically show where on the map the damage is located.


How do we stay current and relevant?  When disaster comes calling, and he takes out the cell phone systems, and the grid goes down, Amateur Radio will always be there.


But what about in the minutes/hours/days before everything “goes south?”


Become Social Media Savvy! Learn how to use your smart phone. You don’t have one? Turn in your bag phone and join the 21st Century.


If you are part of an ARES group, or a RACES group, or SkyWarn, or whatever, learn if your served agencies are using Social Media, and interact with them! For example, some NWS locations are now taking storm spotter reports via social media! The American Red Cross has a major Social Media presence.


When you’re the only contact they have with a site, because of your radio gear, you are a Trusted Resource. They have to believe, and act on, what you relay to them from the field.  You need to become that Trusted Resource on social media, too.


They should have the confidence to look at what you send in and think, “Oh, that’s (your name). He/She always sends us reliable information.” Or if not you, personally, then your radio group.


Too many times I have heard hams say “I only do radio.” Why not be the guy who also does YouTube video from the scene? Or, if you have good signal strength, maybe Skype Video, or one of the Instant Message video services?  Just like Fast Scan (Amateur) TV allowed front-line hams to send back video to the EOC, cellular technology allows you to do the same, but with higher resolution and faster transfer speeds.



“In these really big disasters, the initial response is generally not government. It’s individuals helping each other, trying to find out what’s going on. … we kind of have this barrier, because the public isn’t official. It’s not an official source of information… But we’ve seen now in the U.S., from wildfires in California and Boulder to the recent ice storm and snowstorms…the public is putting out better situation awareness than many of our own agencies can with our official datasets.”

Craig Fugate, FEMA Administrator



More and more, Emergency Managers are using social media not only to deliver prevention and mitigation messages, but also use these platforms to engage the public in a dialogue and encourage feedback on efforts to keep the public safe and secure.


By becoming active in Social Media, you are just adding to your disaster response skill set.


When all else fails, Amateur Radio will stand in the breach. But, don’t you want to do your part in advance of that? Make yourself as relevant in the small situations as you are in the big ones.


 

Wednesday, January 23, 2013

Oops

I finally decided that I didn’t really like the cramped web style that I had originally gone with.


So I changed it.  But, all of my header pictures were reset to stock.  So, now I need to go through the whole site and reset all of the photos.


Dang it.


Oops